General Policy:

(a) All orders are subject to approval at Nexstep Commercial Products.
(b) Prices are subject to change without notice.
(c) Prices charged will be those prices in effect at the time of order.
(d) Debit Memos must be submitted to Nexstep Commercial Products
in writing within forty-five days from invoice due date and should
accompany the check on which the deduction is taken.

 

Minimum Order/Freight Terms:

(a) Minimum order is $200.00. Any order less than minimum, except
for backorders, will be assessed a $20.00 service charge.
(b) Shipments less than $1,800.00, FOB Origin/Freight Collect.
(c) Shipments of $1,800.00 or more, FOB Origin/Freight Prepaid via
carrier of our selection within the 48 contiguous states.
(d) Accessorial delivery and detention charges are the responsibility of
the receiver.
(e) Claims for shortages or damages must be made to Nexstep
Commercial Products at least seventy-two (72) hours from date of
receipt of shipment. Any shortages must be signed and
communicated to Nexstep Commercial Products Customer Service.
Customer should initially contact the transportation company.

 

Add-On Orders:

An add-on must be received within 24 hours of the original order to
guarantee shipment together. If an add-on must be shipped separately,
the customer will be responsible for the additional freight charges.

 

Non-Preferred Carrier:

Nexstep Commercial Products reserves the right to determine the most
economical routing of all prepaid shipments. Nexstep Commercial
Products will not pay for special service fees such as “sort and
segregate” or “call for delivery appointment.” Nexstep Commercial
Products additionally will not be liable for any additional charges
that may be incurred by using an Nexstep Commercial Products nonpreferred
carrier.

 

Credit:

To establish credit, call our Customer Service Department at 1-800-252-7666
or print out our Credit Application from website a www.ocedarcommercial.com
and fax to 1-217-379-9901.

Payment Terms:

Net 30 days. Orders are invoiced the day they ship from our
distribution center in Paxton, Illinois and payment is due within 30
days of the invoice date. Interest of 1.5% per month will be
charged on any open balance exceeding 30 days.

Returned Goods Policy:

Merchandise will be accepted for credit only with prior approval
from Nexstep Commercial Products. Authorized returns will only
be accepted in unopened original cartons, freight prepaid by
customer and will require a 15% restocking fee.

Customize And Personalize Your Wet Mops Program:

All Nexstep Commercial Products Wet Mops may be customized or
personalized (private labeled or co-branded) and an order of a
minimum 6 dozen per customized or personalized (private labeled or
co-branded) item is required. Nexstep Commercial Products also
deems all customized or personalized (private labeled or co-branded)
products to be custom and, unfortunately, are not returnable.

Bids:

Nexstep Commercial Products reserves the right to provide bid
pricing to only Authorized Nexstep Commercial Products
Distributors. When placing subsequent orders, all Authorized
Nexstep Commercial Products Distributors must submit the bid
number in order to receive the proper pricing and product
specifications. Nexstep Commercial Products also reserves the
right to request from all Authorized Nexstep Commercial Products
Distributors proof of delivery documentation.

Mail, Phone, Fax or Email:

NEXSTEP COMMERCIAL PRODUCTS
P.O. Box 71 • Paxton, IL 60957-0071
Toll Free: 1-800-252-7666 • Phone: 1-217-379-2377
Fax: 1-217-379-9901 • Email: sales@ocedarcommercial.com

 

Remittance Address:

NEXSTEP COMMERCIAL PRODUCTS
P.O. Box 71 • Paxton, IL 60957-0071